Account & privacy
Request account deletion
You can ask Kanitt to delete your account and associated personal profile information.
From the app
Sign in and open Settings → Account & Privacy → Request account deletion. Confirm the request using your organization code. The service team verifies and reviews it. Your account remains active until processing is complete; check request status in the app.
If you cannot sign in
Email us from the address registered to your account. Include your organization code and account email so we can verify the request. Do not send your password or payment-card details.
Email a deletion requestWhat happens to the data
After verification, the service team disables and anonymizes the login account, removes direct profile details and authentication data, and disconnects registered-device access. Transaction, accounting, audit, security or dispute records may be retained where needed for legal obligations and reliable business records. The team explains any retained records and the reason by email.
Deleting an individual login does not automatically close an organization workspace. An organization owner can separately contact us to request workspace closure.
Related policy
Read the Privacy Policy for details about information processed by Kanitt.